Challenges Faced by OTA's vs. Solution with Reconfirm My Hotel

Incorrect Room Type allocation

Meal Plan not provided as booked

Payment not updated in the hotel system

Booking missing or unrecognized at hotel check-in

Duplicate reservations under the same name

Similar hotel names causing wrong property check-in

Hotel temporarily closed or permanently shut but still bookable

Overbooking leading to last-minute cancellations

Delayed system updates between OTA, supplier, and hotel

Guest dissatisfaction → Bad reviews, refund claims, brand damage.

API-based Reconfirmation with hotels & suppliers

Real-time validation of room type, meal plan & payment

Instant alerts for mismatches, duplicates, or closures

Centralized dashboard for booking status monitoring

Automated re-verification to save time & costs

Improved customer trust with error-free bookings

Reduce booking errors (45%+ of online hotel bookings face issues)

Prevent refund losses & operational costs

Strengthen partnerships with hotels & suppliers

Enhance customer experience & brand reputation