About Us – Reconfirm My Hotel

What We Do

At its core, Reconfirm My Hotel provides a smart API-based reconfirmation service. We act as the missing link between OTAs, suppliers, and hotels by ensuring that every booking made through XML/API integrations is re-verified with accurate, up-to-date information.

Our platform focuses on:

• Reconfirmation through AI – Every booking is automatically validated with hotels, ensuring no mismatches.

• Pay-as-you-go model – Agencies only pay for confirmed updates, making the service cost-efficient.

• Global reach – Our system works across multiple suppliers, hotels, and geographies.

• Speed and efficiency – Confirmation updates are provided within 24 to 72 hours, depending on hotel operation days and timings.

• Transparency – Agencies receive real-time alerts and reports for full visibility.

This means fewer errors, reduced customer complaints, and a smoother travel experience for end-users.

Our Story

The idea for Reconfirm My Hotel was born out of frustration with the recurring problems in online hotel reservations. Many OTAs and travel companies struggled with issues such as unrecognized bookings, incorrect room allocations, missing meal plans, duplicate reservations, or even hotel closures. These errors often led to unpleasant surprises for travelers and financial losses for agencies.

We realized that while the industry was evolving, there was still a gap:

• Confirmations were being generated instantly but not always cross-verified with the hotel’s system.

• Manual reconfirmations wasted valuable time and resources.

• Errors continued to affect trust, customer loyalty, and business reputation.

This inspired us to build a technology-first platform, fully AI-powered, that could handle reconfirmations at scale, seamlessly and automatically. Our goal has always been simple: to create a reliable, transparent, and cost-effective solution for travel businesses across the globe.

Challenges in the Travel Industry

We know the travel industry inside-out and understand the everyday problems OTAs face. Some of the most common challenges include:

• Incorrect room type allocation.

• Missing or incorrect meal plans.

• Payment updates not reflected in hotel systems.

• Unrecognized or missing bookings.

• Similar hotel names causing confusion.

• Duplicate reservations under the same guest name.

• Hotels temporarily or permanently closed, yet still bookable.

• Overbooking or overselling by suppliers.

• Delayed confirmations between multiple intermediaries.

These challenges account for more than 45% of global booking errors, directly impacting customer trust and OTA reputation.

How Our AI-Driven Solution Works

Our strength lies in our advanced AI-powered technology, designed for scalability and global adoption. Here’s how it works:

1. Booking Data Capture
   Each booking made through OTA’s XML/API feed is captured by our system.

2. Smart API Reconfirmation
   The booking is automatically rechecked with the respective hotel or supplier using real-time API integrations.

3. AI Validation
   Our AI module identifies mismatches in room type, meal plan, guest details, payment, or availability.

4. Error Alerts & Resolution
   If errors are detected, the OTA receives instant alerts to resolve the issue before the guest checks in.

5. Confirmation Delivery
   Final validated confirmations are shared with the OTA within 24 to 72 hours, ensuring everything is up-to-date.

This process saves time, prevents manual errors, and builds confidence for both agencies and travelers.

Our Global Impact

Since our inception, we have worked with leading Online Travel Agencies (OTAs) and travel partners across multiple regions. With more than 100,000+ bookings reconfirmed worldwide, our platform has proven to be a game-changer in how the travel industry manages reservations.

The impact is clear:

• Enhanced customer trust – Travelers enjoy stress-free check-ins.

• Stronger OTA credibility – Agencies deliver on their promises.

• Lower operational costs – No more wasted time on manual follow-ups.

• Fewer refunds and disputes – Reducing revenue losses.

• Better supplier relationships – Hotels and OTAs operate with transparency.

Why Choose Reconfirm My Hotel?

• AI-driven technology – smarter, faster, and more accurate than manual processes.

• Proven results – over 100,000+ bookings reconfirmed worldwide.

• Pay only for what matters – updated data is charged, nothing else.

• Faster turnaround – confirmations within 24 to 72 hours.

• Focused on OTA needs – built specifically for travel agencies and suppliers.

Our mission

Our mission is to:

• Deliver AI-powered accuracy in every booking.

• Provide cost-efficient solutions with pay-as-you-go flexibility.

• Offer transparent and real-time updates to agencies worldwide.

• Build trust and reliability across the travel ecosystem.

Our vision

Our vision is simple yet powerful:

To become the global standard for booking reconfirmation in the travel industry, enabling OTAs and travel businesses to provide travelers with seamless, trustworthy, and error-free experiences.

We believe in a future where no traveler ever faces booking issues and every OTA can focus on growing their business without worrying about reconfirmation problems.

Looking Ahead

We are continuously working on expanding our integrations, improving our AI capabilities, and scaling our services to cover more regions and hotel partners. Our roadmap includes:

• Advanced analytics for better decision-making.

• Wider supplier and hotel partnerships.

• Faster processing times for high-volume bookings.

• Continuous upgrades in AI to detect new error patterns.